‘Abused in labour, depressed after giving birth – pregnancy can be a nightmare for women. But an inexpensive intervention is trying to change this by teaching caregivers to listen, empathise, and identify depression.’
Midwife, Obstetric Unit
We gained insight from both perspectives. Sometimes when you are so busy you forget that your patient is a person… sometimes, we talk and act without thinking, but when you are in the shoes of the patient, you realise what you are doing.
Midwife, maternity hospital
Allowing a patient sympathy allows them to feel better. I learned small things that I’ve never read anywhere. But these small things have a huge impact on my patients.
Nurse, maternity hospital
It was great that you highlighted the mental health of nurses and how we need to take care of ourselves too.
Social worker, rural area
While I was on the empathic training course, I realised that I had been focused on an agenda of intervention for the sake of the children, rather than listening to the mother and trying to understand her immediate needs.
Associate Professor, University of Melbourne
I just wanted to let you know that the Secret History exercise was a big success in our training for Respectful Maternity Care in Kenya.
Medical doctor, PDC training
Better understanding of how to engage with a rape survivor empathically, allowed me to more compassionately support the young I was examining. She was grateful to have someone listen to her story without judgement.
Midwife, Obstetric Unit
This was very interesting for me. I can see that maybe patients aren’t just rude. Maybe they are just scared. If we understand this, we can treat them better.
Enrolled Nursing Assistant (ENA), maternity hospital
Knowing more about the signs and symptoms of mental illness gives me more confidence. It also made me realise that I can identify breastfeeding problems.
Professional Nurse, maternity hospital
We as nurses turn out not to care for our patients sometimes. At some point, that can affect them in a very negative way. These skills make us more aware now. And we can be there for our patients to decrease this huge number of mothers who experience postnatal depression or depression during pregnancy.
Nurse, rural health centre
I feel more useful as a health professional to be able treat my patients holistically.